If you do not know the email address used at the time of purchase, please contact our Customer Support Team with your current Product Key and order information. If your SMS has already expired, you can use the Lost License form to retrieve the download link and product key for the latest version of Passware Kit that was released before your subscription expired. If your SMS is still active, you can log in to your Passware account using your personal credentials and download Passware Kit or Passware Agent. Q: How do I download the latest version of Passware Kit? If you need a quote for renewal or have any questions regarding an extension, please contact sales. There are two options to choose from - 1-year renewal or 3-year renewal. You can renew your existing subscription for Passware Kit directly from your Passware account. If a renewal of a SMS subscription is purchased after its expiration date, the subscription is renewed for 1 or 3 years starting from the expiration date, not from the purchase date. You can check the expiration date of the subscription from your account at: Your Software Maintenance & Support (SMS) subscription lets you access new versions of the software when released and receive technical support.Īfter the SMS expires, you will no longer receive software updates and bug fixes however, the software will continue to run.
You will receive a Passware account login along with the software download link and a product key. This release cycle has been strictly followed for over 10 years. New features are being added to Passware Kit on a regular basis with four major releases and multiple minor updates per year. Q: What is the Passware Software Maintenance and Support (SMS) Policy?Īll Passware Kit Business and Passware Kit Forensic orders come with a one-year Software Maintenance and Support (SMS) subscription.